JDA Software

Brief Overview

Buehler Food Markets, an Ohio-based grocery retailer, has reduced labor-scheduling processes by 30 to 75 percent; decreased labor costs by 10 to 15 percent; and reduced overtime in first quarter 2009 by more than 4,000 hours with the support of JDA Workforce Management.

  • Improved customer service
  • Accelerated checkout time
  • Lowered labor costs
  • Increased corporate and store manager visibility
  • Improved workforce-related decision making
  • Improved ability to effectively compete with "big box" retailers
  • More accurate and efficient forecasting, scheduling and reporting processes
  • Achieved ability to set highly accurate performance expectations at the department level
  • Improved employee productivity
  • Reduced labor-scheduling process by 30 to 75 percent
  • Decreased labor costs by 10 to 15 percent after instituting a "minimum-hours" policy for historically slow weeks
  • Reduced overtime in the first quarter of 2009 by more than 4,000 hours
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