"The implementation of the JDA solution has also taken [James Hardie's] carrier relationships to a whole new level. By allowing the system to ensure that the lowest cost, best-performing carriers always have first right of refusal, the company has been able to maximize freight savings and service. Additionally, the transportation planners are able to shift time that would have previously been spent manually planning the loads to performing more proactive carrier management activities and building stronger logistics infrastructure to support the growing business."