JDA Software

Brief Overview

Due to the uncertainties around scheduling for things such as promotions, holiday traffic, inbound shipments, weather changes and other labor demand spikes, many retailers have resorted to putting associates "on-call" to avoid the financial penalties minimum shift laws impose. Thus, the laws intended to protect associates from disruptive scheduling practices have often done just the opposite. Recently, the New York attorney general, as well as other state and local authorities, have begun to question the legality of on-call scheduling practices, claiming they are illegally subverting the minimum shift laws. As usual, retailers are caught in the middle.


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